Account & billing

Plans, trials, and account sign-in.

Choose a plan, complete checkout, and use the account dashboard for billing, devices, and Android setup.

View PlansSupport center

Plans

Start from the same plans used on pricing.

Support pages reuse the live pricing selector so plan details stay consistent.

Monthly or annual billing with a 7-day trial. Cancel anytime before your trial ends to avoid charges.

Checking paid signup availability...

Plus

Popular

Direct VPN connections for everyday browsing and public Wi-Fi.

$4.99/month$11.99
Save 58%$84.00/yr off

Billed $59.88 annually after trial

  • Up to 5 devices
  • Modern encryption
  • Turbo speed
  • Direct connections
  • Standard locations
  • 7-day trial

Premium

Best value

Direct and relay connections for China-optimized access.

$8.32/month$18.99
Save 56%$128.00/yr off

Billed $99.88 annually after trial

  • Up to 5 devices
  • Modern encryption
  • Turbo speed
  • Direct + relay connections
  • China-optimized access
  • Stealth routes
  • 500GB relay data
  • 7-day trial

Account help

Understand checkout, sign-in, trials, and billing before opening a ticket.

Billing support should focus on account email and Stripe receipt, not private payment details or device secrets.

After checkout

Successful checkout returns you to the account dashboard.

If the plan does not appear, wait for webhook sync and refresh.

Setup help

Trial and renewal basics

Every plan starts with a 7-day trial and renews on the interval shown at checkout unless canceled.

Plus is for direct access; Premium adds relay access.

When checkout is unavailable

If checkout is unavailable, Zaylo pauses new paid signups instead of starting an unreliable payment.

This protects users before account access, downloads, and VPN activation are ready.

What support needs

Provide checkout email, plan name, approximate checkout time, and app status.

Do not send card numbers, passwords, private keys, public sign-in codes, or unrelated credentials.

Support center

Account deletion

Request account deletion from Settings in the account dashboard.

Paid subscriptions must be canceled before deletion can complete.

Open account

Plan changes and device expectations

Plan choice affects device limits and relay access. It does not release future apps early.

Check the apps page before upgrading for a specific device.

App status