Support

Zaylo VPN support without the maze.

Find setup help, account sign-in answers, troubleshooting notes, account guidance, and current app availability.

Support paths

Choose the help path you need.

Setup

Install the Android app, sign in to your account, and make your first connection.

Troubleshooting

Fix sign-in issues, offline status, reconnects, and permission prompts.

Status

Check app availability, supported platforms, and current release notes.

Account & billing

Understand plans, trials, checkout, and subscription questions.

FAQ

Find the current answer fast.

Search the questions users are most likely to ask before choosing a plan or connecting from Android.

Before contacting support

Most Zaylo issues start with setup, account sign-in, app status, or billing context.

Use these paths to gather the information support needs and solve common problems without waiting.

For installation problems

Start from the Android app page and confirm you are using the official download path.

If you are trying iOS, macOS, or Windows, there is no supported installer yet.

For account sign-in or connection problems

Use the same account email you used for checkout or pilot access.

The exact app status helps support narrow the problem.

For billing questions

Keep your checkout email and Stripe receipt email available.

If checkout is unavailable, the public signup path is paused until required systems are ready.

Next

Start with the available Android app.

Download, activate your account, and connect.

Open Android App