VPN Troubleshooting

How to Check Whether Your VPN Is Connected

Is your VPN actually working? Learn how to verify your connection status and check for IP or DNS leaks.

Verifying Connection Status

1. Open the Zaylo app and ensure the toggle displays 'Connected'. 2. Check for the persistent key icon in the Android status bar.

IP Address Verification

Visit any public IP checker website. The location and IP address displayed should match the VPN server location you selected, not your physical city.

Testing for DNS Leaks

Use a DNS leak test service. The results should align with the VPN route rather than your local network provider. If they do not, reconnect or contact support with the test result.